Help & Contact

Q
How do you mark my paper?
A
Our system ingests your selected past exam paper + your typed answer script as inputs for our sophisticated weighted marking engine which in turn marks your work giving you examiner level grading and feedback.
Q
What do I need to submit?
A
We need you to choose the correct past paper from the drop-down and paste a digital version of your answer script. If your work is handwritten, you should convert it to typed text first.
Q
Can you mark every paper I search for?
A
Currently we only mark English papers that are currently supported and available on the platform. If a paper does not appear in the search box, it means it is not yet available for marking yet.
Q
What kind of feedback will I get?
A
We aim to give clear question-level marks and useful feedback to help you understand what went well and what to improve next time as you prepare for the exam.
Q
Can I mark part of a paper or a single question?
A
Yes you can. However, if you submit only part of a paper which renders your script incomplete against the full exam paper's expected answers, we mark the question but limit the overall result we show. In particular, we won't be able to grade your paper but will show total marks scored.
Q
How do credits work?
A
We use a credit-based system for marking. Your payment is converted into credits, which are then used each time you submit a paper or request a model answer. The number of credits used depends on the paper or marking type, and your remaining balance is always visible in your account.
Q
What happens if something goes wrong during marking?
A
If a marking attempt cannot be completed properly, we handle it fairly by refunding the full credits to your account. All transactions, including refunded credits, are clearly recorded and visible in your profile.
Q
Can I track my account and credits?
A
Yes. We show your credit balance in your account area so you can keep track of what you have available.
Q
What should I do to get the best marking result?
A
If you have converted your handwritten script to digital, ensure it accurately reflects your original work and is properly formatted for submission. On the platform, select the correct paper that matches your script before submitting it for marking.
Q
Where can I get the past exam papers used on the platform?
A
There are several online sources where you can download past exam papers for free, including the Cambridge Assessment International Education website. We also recommend Papa Cambridge as a reliable resource.

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